Introduction
Baseline assessment, Grade 12 Tourism content map, programme of assessment and PAT.
Grade 12 Tourism
Annual Teaching Plan (Terms 1-4)
The Grade 12 Tourism CAPS syllabus for South Africa follows the annual teaching plan with tourism sectors, map work and tour planning, world time, marketing, foreign exchange, attractions, and sustainable tourism across Terms 1-4. Use the term topics below with Grade 12 Tourism past papers for NSC exam preparation.
How to study using this page: Revise term topics attempt past papers mark with memos.
Term 1 topics
Weeks 1-11
Assessment: Task 1: March controlled test.
Domestic, regional and international tourism
Global events of international significance and their impact on international and domestic tourism. Political situations and unforeseen occurrences (e.g., civil war, terrorism, natural disasters, recession, diseases, accidents) and their impact on tourism and the economy of affected countries.
Map work and tour planning
Tour itineraries and tour plans; route planning; choice of transport and accommodation; choice of tourist attractions and activities to suit tourist profiles; compiling a day-by-day itinerary; compiling a tour budget; health and safety for tourists; travel documentation and customs regulations.
Revision and March controlled test
Revision and consolidation with reinforcement activities and controlled test.
Introduction
Baseline assessment, Grade 12 Tourism content map, programme of assessment and PAT.
Domestic, regional and international tourism
Global events of international significance and their impact on international and domestic tourism. Political situations and unforeseen occurrences (e.g., civil war, terrorism, natural disasters, recession, diseases, accidents) and their impact on tourism and the economy of affected countries.
Map work and tour planning
Tour itineraries and tour plans; route planning; choice of transport and accommodation; choice of tourist attractions and activities to suit tourist profiles; compiling a day-by-day itinerary; compiling a tour budget; health and safety for tourists; travel documentation and customs regulations.
Revision and March controlled test
Revision and consolidation with reinforcement activities and controlled test.
Term 2 topics
Weeks 1-11
Assessment: Task 2: Mid-year examination or controlled test. Task 3: Tourism skills assessment task. PAT: 100 marks.
Map work and tour planning
World time zones, UTC, Greenwich, hemispheres, equator and seasons, standard and local time, international date line, 24-hour clock, latitude and longitude. Daylight saving time, impact on travel, calculations of world times, jet lag and jet fatigue.
Tourist attractions
World icons and attractions (World Heritage Sites): difference between attraction and icon, reasons for icons, economic significance, tourist profiles and statistics, and study of icons according to exam guideline headings. Factors contributing to success of a tourist attraction and characteristics of successful attractions.
Domestic, regional and international tourism
Foreign market share statistics on inbound tourism (arrivals, most visited provinces, length of stay, average expenditure, activities).
Marketing
Promotional and advertising techniques; marketing budget; marketing South Africa internationally; core business of SA Tourism; opportunities for marketing (ITB Berlin, World Travel Market London); TOMSA; branding; Tourism Indaba and Getaway show.
Foreign exchange
GDP and the multiplier effect; strong and weak rand; interpreting currency rate sheets; currency conversion; bank selling/buying rates; effects of exchange rates on inbound and outbound tourism and travel patterns; exchange rate fluctuations.
Revision and assessment
Revision and consolidation with reinforcement activities; June controlled test or mid-year examination.
Map work and tour planning
World time zones, UTC, Greenwich, hemispheres, equator and seasons, standard and local time, international date line, 24-hour clock, latitude and longitude. Daylight saving time, impact on travel, calculations of world times, jet lag and jet fatigue.
Tourist attractions
World icons and attractions (World Heritage Sites): difference between attraction and icon, reasons for icons, economic significance, tourist profiles and statistics, and study of icons according to exam guideline headings. Factors contributing to success of a tourist attraction and characteristics of successful attractions.
Domestic, regional and international tourism
Foreign market share statistics on inbound tourism (arrivals, most visited provinces, length of stay, average expenditure, activities).
Marketing
Promotional and advertising techniques; marketing budget; marketing South Africa internationally; core business of SA Tourism; opportunities for marketing (ITB Berlin, World Travel Market London); TOMSA; branding; Tourism Indaba and Getaway show.
Foreign exchange
GDP and the multiplier effect; strong and weak rand; interpreting currency rate sheets; currency conversion; bank selling/buying rates; effects of exchange rates on inbound and outbound tourism and travel patterns; exchange rate fluctuations.
Revision and assessment
Revision and consolidation with reinforcement activities; June controlled test or mid-year examination.
Term 3 topics
Weeks 1-11
Assessment: Preparatory examination.
Domestic, regional and international tourism
Forms of payment for international travel (EFT, SWIFT, bank drafts, internet payments, foreign bank notes, credit cards, preloaded foreign currency cards) with advantages and disadvantages.
Sustainable and responsible tourism
Three pillars (people, profit, planet), triple bottom line, environmental practices, economic role of business, social impacts, corporate social investment in tourism, responsible tourism and tourists, codes of conduct, attracting responsible tourists, and the role of FTT.
Culture and heritage
World Heritage Sites in South Africa: UNESCO role, types of sites, locations, criteria, and value to South Africa’s tourism industry.
Communication and customer care
Customer feedback methods, analysing feedback, complaints, action plans, and the impact of service delivery on profitability.
Tourism sectors
Job and career opportunities in tourism sectors, subsectors and related services; entrepreneurial opportunities; professional image; conditions of employment; code of conduct.
Revision and preparatory examination
Revision and preparatory examination.
Domestic, regional and international tourism
Forms of payment for international travel (EFT, SWIFT, bank drafts, internet payments, foreign bank notes, credit cards, preloaded foreign currency cards) with advantages and disadvantages.
Sustainable and responsible tourism
Three pillars (people, profit, planet), triple bottom line, environmental practices, economic role of business, social impacts, corporate social investment in tourism, responsible tourism and tourists, codes of conduct, attracting responsible tourists, and the role of FTT.
Culture and heritage
World Heritage Sites in South Africa: UNESCO role, types of sites, locations, criteria, and value to South Africa’s tourism industry.
Communication and customer care
Customer feedback methods, analysing feedback, complaints, action plans, and the impact of service delivery on profitability.
Tourism sectors
Job and career opportunities in tourism sectors, subsectors and related services; entrepreneurial opportunities; professional image; conditions of employment; code of conduct.
Revision and preparatory examination
Revision and preparatory examination.
Term 4 revision focus
Weeks 1-10
Assessment: November NSC examination (200 marks).
Revision
Revision and consolidation with reinforcement activities and previous examination question papers.
NSC examination
Final NSC examination.
Revision
Revision and consolidation with reinforcement activities and previous examination question papers.
NSC examination
Final NSC examination.